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Gap Analysis Template

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112
INTRO
A GAP Analysis is a method for comparing your current state with a future or desired state.  It identifies the GAPs between current and future state and helps teams develop a set of actions to close the gaps.  Teams will often use GAP Analysis to review current processes, products, market penetration, and develop specific action plans.  For example, a team may have an objective of “Becoming a Solution Selling Organization”  
AUTHOR
This framework was created by Adam Smith. Adam is Managing Director at Polaris Consulting, based in Atlanta, Georgia.
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Salesforce.com (First V2MOM, 4/12/99)

Rapidly create a world-class internet company/site for sales force automation

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MISSION
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WORLDVIEW
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STRATEGY
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VALUES
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Q4 Starbucks Corporate Plan
OBJECTIVES & KEY RESULTS
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Values

JB
What's really important about your vision?
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World-class organization 
JB
Tip: Type a / at the start for sub plans!
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Time to market 
JB
Tip: Type a / at the start for sub plans!
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Functional 
JB
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Usability (Amazon quality) 
JB
Tip: Type a / at the start for sub plans!
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Tip: Type a / at the start for sub plans!
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Methods

JB
How do you get it?
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Rapidly develop the product specification to beta and production stages 
JB
Tip: Type a / at the start for sub plans!
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Hire the team 
JB
Tip: Type a / at the start for sub plans!
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Finalize product specification and technical architecture 
JB
Tip: Type a / at the start for sub plans!
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Build partnership with big e-commerce, content, and hosting companies 
JB
Tip: Type a / at the start for sub plans!
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Build a launch plan 
JB
Tip: Type a / at the start for sub plans!
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Develop exit strategy: IPO/Acquisition 
JB
Tip: Type a / at the start for sub plans!
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Tip: Type a / at the start for sub plans!
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Obstacles

JB
What might stand in the way?
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Developers 
JB
Tip: Type a / at the start for sub plans!
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Product manager / business development person 
JB
Tip: Type a / at the start for sub plans!
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Tip: Type a / at the start for sub plans!
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Tip: Type a / at the start for sub plans!
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Measures

JB
How will you know when you have it?
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Prototype is state-of-the-art 
JB
Tip: Type a / at the start for sub plans!
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High-quality functional system 
JB
Tip: Type a / at the start for sub plans!
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Partnerships are online and integrated 
JB
Tip: Type a / at the start for sub plans!
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Salesforce.com is regarded as leader and visionary 
JB
Tip: Type a / at the start for sub plans!
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We are all rich 
JB
Tip: Type a / at the start for sub plans!
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Tip: Type a / at the start for sub plans!
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New

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Tip: Type a / at the start for sub plans!
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ANALYSIS
RHYTHM
METRICS
CULTURE
LEADERSHIP
KEY METRICS
88%
SAME STORE SALES YoY
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55,786
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88%
REVENUE
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55,786
88%
EPS
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55,786
88%
# OF STORES
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55,786
88%
PROFIT/CUSTOMER
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55,786
RELATED

Conclusion

Planning process missed the mark
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A cloud that provides our customers faster time to value and improved agility and cost reduction.
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Created by Mike Leonard
Collaborators
GW
JB
MB
AL
GW
GW
GW

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Conclusion
Notes
The conclusion of the SWOT Analysis is a concise statement of the current Situation faced by the organization - the Strengths & Weaknesses of the organization and Opportunities and Threats faced from outside the organization. However, this is not really a “conclusion” but the beginning of the hard work - determining possible strategies that are supported by the SWOT Analysis and Competencies & Resources that are in place (or feasible once plans are established). Further, the SWOT is never fully “finished” since new revelations are always coming up and there is often some iteration between direction setting and the need for additional understanding not captured in the earlier SWOT summary.
The conclusion of the SWOT Analysis is a concise statement of the current Situation faced by the organization
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